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General terms and conditions (GTC)

The legal requirements of the BGB (German Civil Code) are applicable.
General terms and conditions:
As we want to protect you as our client, only the BGB (Bürgerliche Gesetzbuch) (German Civil Code) is applicable to your purchases.


Vendor’s legal information
Owner/Brand-owner
Echtness® is a trademark of Mario Gaida, registered in Germany
Mario Gaida
Nr.: 30 2010 059 152
Az.: 30 2010 059 152.8/32
If you pay by credit card, the charge on your credit card statement will appear as „Paypal“. No money will be debited from your credit card until your item/items are dispatched.

After placing the order the customer immediately receives an order confirmation. The invoice as well as the fulfillment of the contract will be immediately effected with the credit card or Paypal payment. Thus the invoice date is identically equal to the delivery date.

The legally binding contract is concluded when a PDF of the invoice is sent to you by e-mail.

Please keep the order confirmation and the invoice that you have received by e-mail in an easily accessible place.

Orders will be processed within 2 working days. In the case that the goods cannot be delivered immediately, the customer will be informed immediately.

All customer queries will be answered within two working days.

All prices include 19% VAT.

VAT identification number: DE 267505448
The VAT will be stated separately on the invoice.

Delivery and mailing charges

The charges for postage and packing are fixed as follows:

Germany               2,50 EUR
EU                          4,00 EUR
World                     6,00 EUR

Ordered products will be sent in a letter and mailed with Deutsche Post AG.
The products are delivered in a neutral bubble wrap lined envelope displaying a neutral sender.

Sender:
Echtness
Mario Gaida
Wischbergeweg 32 a
D-13089 Berlin


Privacy and data protection

All personal data that is required for Echtness order purposes will be treated confidentially and thus will be saved and processed in accordance with the applicable regulations.

To protect your sphere of personal privacy, no data will be disclosed to any third party.

The ordered products will be delivered to you in a neutral package only showing your address data. The package does not disclose any information about the content of you order. By this means, too, your sphere of personal privacy is protected.
 

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Englischer Text